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FAQ · 42 answers

Answers about websites, Shopify, Whaass, VerifiSaaS and working with Hitori Tech

Pricing, timelines, ownership, support and every product we run. Search below or pick a topic.

About Hitori Tech

What does Hitori Tech do?

Hitori Tech designs and builds websites, Shopify stores and web apps, grows them with SEO, conversion optimisation and WhatsApp marketing, and runs them with automation and cloud hosting. We also build and run our own software products: Whaass for WhatsApp marketing and VerifiSaaS for email verification.

See all services

Where is Hitori Tech based?

Hitori Tech Limited is a UK-registered company (No. 14860700). Our registered office is at 5 Kinross Close, Harrow, England, HA3 0UE, and we work with clients across London and worldwide.

IT company in Harrow

When was Hitori Tech founded?

Hitori Tech Limited was incorporated on 10 May 2023.

How many projects has Hitori Tech delivered?

We've delivered 400+ projects for 250+ customers in 60+ countries, including 70+ Shopify stores.

See our work

Can I see examples of your work?

Yes. Our work page shows live client websites and Shopify stores in both desktop and mobile views, with links to each live site.

View our work

What are your business hours and how do I contact you?

We're available Monday to Saturday, 10:00 AM to 6:00 PM. Call +44 7436 708081 (UK) or +91 79761 59618 (India), or email [email protected].

Contact us

Pricing, timelines & process

How much does a website cost?

Every project gets a fixed-price quote before we start, based on the pages and features you need, so there are no surprise invoices. Start with a free homepage mockup and see the design before you commit to anything.

Get a free homepage mockup

How long does it take to build a website?

Most business websites go live in 2 weeks. Larger e-commerce stores and web apps get a launch date agreed in the proposal before any work begins.

What does the free homepage mockup include?

Send us your current website and we'll design your new homepage and email it to you within 72 hours, so you can see exactly how your new site would look. It's free, with no payment details needed. We take on 5 mockups a week.

Request your mockup

How does a project work, step by step?

1. Free mockup or audit. 2. A fixed-price proposal with scope, price and launch date. 3. We build while you follow progress on a live preview link, with no technical input needed from you. 4. We launch, move your content and domain, and fix anything for 30 days.

Why is Hitori Tech more affordable than a typical London agency?

You get UK accountability from a UK-registered company, with delivery from our offshore team. That combination can save up to 40% compared with a fully UK-based team, without cutting corners on quality.

Who owns the website, code and domain?

You do. You own the code, the domain and the hosting, with no lock-in.

Websites & web apps

Do you use templates?

No. Every site is custom-designed around your customers and what you want them to do, whether that's calling, booking or buying.

Will my website work well on mobile?

Yes. Every site is built to be fast and easy to use on phones first, then tablets and desktops. Our work page shows each site in both desktop and mobile views.

See sites on mobile

Can you redesign my existing website?

Yes. Send us your current site for a free homepage mockup and we'll show you what the new version would look like, along with what we'd fix first.

Get a free redesign mockup

Do you build custom web apps and SaaS products?

Yes. We build customer portals, booking systems, dashboards and full SaaS products. We built and run two of our own: Whaass and VerifiSaaS.

Custom software & web apps

Do you offer UI/UX design?

Yes. Design is part of every build, and we review every page with you in Figma before development starts, with revisions until you're happy.

Shopify stores

Are you Shopify experts?

Yes. We've built 70+ Shopify stores, including Akayu, Elvion Parfums, Sri Krishna Culture, Tutu & Timla, Ashpveda, Kaunn, Auory and Reesu.

See our Shopify work

Can you improve my existing Shopify store instead of rebuilding it?

Yes. We fix slow pages, product pages that don't answer buyers' questions, weak checkout trust and abandoned checkouts, without a full theme rebuild.

Shopify CRO

What is the free Shopify store teardown?

Send us your store URL and within 48 hours you get a video walkthrough of where your store loses buyers, with the fixes ranked by revenue. No store access is needed.

Get a free teardown

Will working on my store break my live site?

No. We work on a duplicate theme, so your live store keeps selling. You preview every change before it goes live.

Can you recover abandoned Shopify checkouts?

Yes, on WhatsApp with Whaass, our own platform. Shoppers who leave without paying get a WhatsApp reminder with a one-tap link back to their checkout. Ashpveda has recovered 1,000+ abandoned checkouts this way.

See Whaass

SEO, CRO & marketing

Will my new website rank on Google?

Every site we build is SEO-ready from day one: fast loading, clean code, structured data and on-page SEO. For competitive searches we also offer ongoing SEO and local SEO for Harrow and London businesses.

What is a landing page CRO audit?

We score your landing page on nine conversion levers, including the headline, proof, guarantees and call to action, and show you the five changes that will lift conversions most. It's free and delivered in 48 hours.

Get a free landing page audit

How fast will my website load?

We build for speed: our sites are designed to load in under 2 seconds and score highly on Google's PageSpeed test. If your current site is slow, a free audit will show you exactly why.

Do you run paid ads and digital marketing?

Yes. We run paid social and search campaigns, set up conversion tracking properly, and report on leads rather than just clicks.

Talk to us about marketing

Whaass: WhatsApp marketing

What is Whaass?

Whaass is our WhatsApp Business API platform. It turns your customer list into orders on WhatsApp: upload your contacts, pick a template and hit send, then handle every reply in one shared inbox.

Explore Whaass

Will my WhatsApp number get banned if I use Whaass?

No. Whaass uses the official WhatsApp Business API from Meta and only sends approved templates to opted-in contacts.

How is Whaass different from the WhatsApp Business app?

The app's broadcast lists stop at 256 people and only reach contacts who saved your number. Whaass messages your whole opted-in list with approved templates, automates replies with no-code flows, and puts every reply in one team inbox.

How much does Whaass cost?

There's a Free plan that never expires. Paid plans are Starter at ₹1,499 a month, Growth at ₹2,999 and Pro at ₹5,999, each with a 14-day trial, and yearly billing saves 20%. Meta's WhatsApp message fees are billed separately.

See Whaass pricing

Do I need a developer to use Whaass?

No. Campaigns and reply flows are built with clicks, not code, and your first campaign can be live the same day.

Does Whaass work with Shopify?

Yes. The Growth plan adds Shopify order triggers and abandoned-cart recovery, plus Zapier, Google Sheets and webhooks.

VerifiSaaS: email verification

What is VerifiSaaS?

VerifiSaaS is our real-time email verification platform. It removes invalid, risky and disposable addresses before they damage your sender reputation, so your campaigns land in the inbox, not the spam folder.

Explore VerifiSaaS

How accurate and fast is VerifiSaaS?

VerifiSaaS has 99.2% validation accuracy with an average API response under 50ms, so signup forms can check emails instantly.

Can VerifiSaaS clean a whole email list?

Yes. Upload a CSV or XLSX file and VerifiSaaS cleans it in bulk, catching invalid mailboxes, spam traps, disposable emails and catch-all addresses.

Is VerifiSaaS GDPR compliant?

Yes. VerifiSaaS is GDPR and CCPA compliant, and email lists are processed in memory and not stored.

How much does VerifiSaaS cost?

You can start free with 100 verifications. Paid plans start at $5 a month for 5,000 verifications, and $15 a month for 20,000.

See VerifiSaaS plans

Automation, hosting & support

Can you automate repetitive tasks in my business?

Yes. We build n8n workflows and AI assistants that connect the tools you already use, such as your CRM, payments, spreadsheets and WhatsApp, so your team stops copying data by hand.

Explore n8n automation

Do you offer website hosting?

Yes. We set up and manage fast, secure hosting on AWS, DigitalOcean and Hetzner, including Nginx and Apache configuration, SSL and security hardening.

See hosting

Do you have experience with AWS and servers?

Yes. We set up and manage EC2 instances, migrate databases to RDS and deploy serverless functions with Lambda. We also configure Apache, Nginx and Windows Server, including Active Directory and backup solutions.

Can you give an example of an IT infrastructure project?

We deployed Remote Desktop Services for a law firm in London, giving staff secure remote access with multi-factor authentication while working from home.

What support do I get after launch?

We fix anything that comes up for 30 days after launch at no cost. After that we can keep your site hosted, updated and improving if you want us to.

Free homepage mockup

Seen enough answers? See your new homepage instead.

Send us your current site. We'll design your new homepage and email it to you within 72 hours, free.

  • Delivered in 72 hours
  • No payment details needed
  • Only 5 mockups a week
  • Fixed-price quote. No surprise invoices.
  • You own the code, domain and hosting. No lock-in.
  • 30 days of free fixes after launch
  • UK-registered company (No. 14860700)